Website Privacy and Cookies Notice

Hitech Engineering Services is a subsidiary of HitechDigital Solutions LLP, an ISO-certified, multidisciplinary company providing business process management, engineering, and digital solutions to a global clientele.

Hitech Engineering Services takes the privacy and security of your personal information very seriously. This Privacy & Cookies Notice applies to our collection and use of personal information through our website and through our offline business-related interactions with you.

Note: This Privacy Notice does not apply to data we process for employment purposes other than resumes and related information that you provide us with through our website.

We may change this Privacy Notice from time to time. Please check this notice periodically to ensure that you are aware of the most recent version. We will notify you of any changes where required.

1. Compliance and Security Statement

Hitech Engineering Services maintains stringent compliance with the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). Our commitment includes:

• Implementation of comprehensive data protection and security measures
• Regular audits and assessments of our privacy practices
• Strict protocols for handling sensitive personal and health information
• Staff training on data protection and privacy requirements
• Documentation of all data processing activities
• Appointment of Data Protection Officers
• Regular security updates and monitoring
• Incident response procedures
• Third-party vendor compliance verification

2. What Personal Data We Collect

We collect and process personal data based on legitimate business interests, user consent, and legal compliance.

We may collect and process the following types of personal data:

• Personal Information: Name, title, company name, email address, phone number, and mailing address.
• Call Recording Data: If applicable, when you contact us.
• Technical Data: IP address, browser type, device information, and browser settings.
• Usage Data: Pages visited, time spent on pages, referring/exit pages, and interactions with our site.
• Marketing Preferences: Opt-in preferences for email communications.
• Publicly Available Information: We may obtain information from public databases and data aggregators in compliance with data protection laws.

3. User Consent

This privacy policy applies to all visitors to our website. By using our website, you confirm your consent to the collection, use, and processing of your information, as outlined in this policy. If you do not agree with these terms, we recommend discontinuing the use of our website.

4. How We Use Your Data

We may use your personal data for the following purposes:

• Providing Services: To process inquiries, provide requested services, and register you for requested services.
• Business Administration: To analyze website usage and improve our services.
• Marketing Communications: To contact you about products and services that may be of interest to you.
• Fraud Prevention & Compliance: To prevent fraud and comply with applicable laws and regulations.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Used to analyze website traffic (e.g., Google Analytics).
• Marketing Cookies: Used for targeted advertising campaigns.
• Preference Cookies: Store user preferences such as language settings.

Managing Your Cookie Preferences

• Adjust browser settings to block or delete cookies.
• Use the cookie banner to manage preferences.
• Opt-out mechanisms for third-party tracking (e.g., Google Ads opt-out).

6. Who Has Access to Your Data?

Your personal information may be made available within Hitech Engineering Services for business purposes. We do not sell or share your data with unauthorized third parties. We may disclose your data to:

• Service Providers: Hosting, analytics, and marketing platforms.
• Legal Authorities: To comply with legal obligations.
• Regulatory Agencies: As required under applicable laws.

7. Security and Data Retention

We take reasonable steps, including technical, administrative, and physical safeguards, to protect your data from unauthorized access, disclosure, alteration, or destruction.

We retain your personal data:

• As long as needed to fulfil its original purpose.
• To comply with laws, resolve disputes, and enforce agreements.
• For marketing purposes, unless you opt out.

8. International Data Transfers

Your personal information may be transferred outside of your country or region, including countries that may not provide the same level of protection. By using our website, you consent to such transfers.

9. Your Rights

Depending on your location and applicable data privacy laws (e.g., GDPR, CCPA), you may have the right to:

• Access Your Data: Request a copy of your data.
• Correct Your Data: Update inaccurate information.
• Delete Your Data: Request deletion of your personal data.
• Object to Processing: Restrict how your data is used.
• Opt-Out of Marketing: Unsubscribe from email communications.

Users can unsubscribe from marketing communications at any time by clicking the ‘unsubscribe’ link in emails or contacting us.

To exercise your rights, contact us at privacy@hitechdigital.com.

10. Updates to This Policy

We review this policy annually or in response to significant legal or business changes.

Any changes will be posted on this page with an updated Effective Date.

• Effective Date: 1st January 2025
• Notification of Changes: Where required, we will notify you of significant changes.

11. Contact Us

For privacy-related inquiries, please contact us at: privacy@hitechdigital.com.